Refund Policy
Monthly Subscriptions, Cancellations and Refunds.
---
1. Subscription Packages
At News Nexus City, we offer a variety of subscription packages to suit your news consumption needs. Each package provides access to different types of content, ensuring that you get the most value from your subscription. Below are the available packages:
1.1 Basic Package:
- Monthly Fee: R50 per month (South Africa)
- Access to: General news, local events, and select channels.
- Features: Ad-supported content, limited video quality.
2. Payment Terms
2.1 Billing Cycle:
- Subscriptions are billed on a monthly basis, starting from the date of purchase. The billing cycle will automatically renew on the same day each month unless you cancel your subscription.
2.2 Payment Methods:
- We accept the following payment methods: Credit/Debit Card, PayPal, and other electronic payment options as listed on our platform. All payments are processed securely through our payment gateway partners.
2.3 Failed Payments:
- If a payment fails, you will receive a notification via email. You will have a grace period of 7 days to update your payment information. If the payment is not resolved within this period, your subscription will be suspended until payment is made.
2.4 Cancellations:
- You may cancel your subscription at any time through your account settings. Please note that all cancellations will take effect at the end of the current billing cycle, and no refunds will be issued for partial months or unused services.
3. Advertising Opportunities
Are you a business looking to reach a diverse and engaged audience? News Nexus City offers unique advertising opportunities tailored to your needs.
For special advertising rates and packages, please contact us at:
**Email:** NewsNexusOfficial@gmail.com
Our team will be happy to assist you in creating a campaign that maximizes your brand’s visibility on our platform.
4. Contact Us
For any questions or concerns regarding your subscription or payments, please contact our support team at:
**Email:** Newsnexusofficial@gmail.com
**Hours of Operation:** Monday to Friday 9am to 5pm.
Thank you for choosing News Nexus City. We’re excited to bring you the latest news and stories from around the world.
